Frequently Asked Questions
What is Slip-ring.com?
We are “Slipring Elektrik ve Akışkan Malz. San. ve Tic. A.Ş.”, an authorized distributor for the automation industry, including Slip-Rings, Rotary Encoders, Sensors and Automation products. Our brand is known for reliable products and excellent customer service. For more information, please visit slip-ring.com.
What Shipping Methods Are Available?
We ship by TNT, FedEx, DHL, UPS, or EMS. We mostly ship with DHL as the default delivery mode; the buyer may choose another carrier and is responsible for delivery charges.
How Long Will It Take To Get My Package?
Stock products are shipped within two working days at the latest. Delivery time to the customer may vary depending on carrier service and customs procedures.
How Do I Track My Order?
The tracking number is shared with the customer after the order has been shipped.
How Do I Place an Order?
Select the desired product and quantity, then add it to the Basket. Use View Cart to review your order and proceed to Checkout. Fill in billing information and place your order.
How Should I Contact You if I Have Any Queries?
You can reach us via the Contact Us form, or email us at [email protected].
Can't find what you’re looking for? Email us at [email protected].